Today Excel outlined the steps it is taking to ensure it provides the best possible service to its customers during the Olympic Games. 2012 Olympics ‘What we can do for you’ is available on the company’s websites and is included as a link in the company’s emails. As Head of Customer Services, Nhadine Mascoll comments “Our customers have told us that whilst they have taken steps to reduce the volumes …
Excel are pleased to announce the renewal of the courier and transport contract with one of London’s leading digital print specialists – Tangent on Demand. After four successful years of providing couriers service to TOD, Excel have been appointed as preferred suppliers once again, to work in partnership and meet the courier needs of a busy print specialist. Nhadine Mascoll, head of Excel Customer Services says “We are delighted to … 
It’s been a long wait but Transport for London’s decision to give motorcycles permanent access to bus lanes on the majority of the Capital’s red routes from the 23rd of this month has been welcomed by the British Motorcyclists Federation. ‘Boris kept his bikes in bus lane promise to the BMF’ Coming after the conclusion of numerous trials that first started in 2002, Transport for London (TfL) say that while … 
Excel launches LIVE REPORTS an online reporting dashboard that gives customers a unique insight into how their courier and car spend is being used. Implementing cost efficiency strategies, without reducing key service requirements has become a top priority for Facilities and Finance Directors. At Excel we see our ability to provide our clients with the tools that enable them to achieve their objectives in this area as an integral part of … 
We are delighted to be working in partnership with the London Library Consortium, the UK’s largest public libraries consortium, providing delivery and storage services for Libraries throughout the Capital. In 2004, long before the recent austerity measures made it a necessity, 4 of London’s libraries decided that by working together they could provide better and more cost effect services to the Public. Seven years later, The London Libraries Consortium (LLC) … 
Whilst we are excited and proud that London will be hosting the 2012 Olympic Games we are also aware that it will have a major effective on transport within London and restrict our ability to provide reliable courier and passenger car services to our customers. We recognize that we have a responsibility during this period to provide our clients with the best possible service and have set up an internal … 
It’s 5.30 on a Friday afternoon and most people are thinking of what they’re going to be doing at the weekend. The Excel International department were no different last weekend, until they received a phone call from a client in distress. “We’ve been badly let down by one of our suppliers, they told us point blank that they can’t do anything to help. Can you get 500 kilos to New … 
We would like to congratulate Fleet Manager Danny Nicholson and contract driver – Steve Grant, were successful in winning awards for their nominated categories in the Institute of Courier, National Courier Awards. The event was held in mid-September at the Institute of Directors and was attended by many of the country’s leading courier companies as well Mike Penning MP – Under Secretary of State for Transport and Viscount Falkland a … |